FAQ

Q1: What is the Warranty for the solenoid valves?

A1:For the valves,we have one and half year warranty.If any quality problems on our side occured in this
period ,we will makereplacement.

Q2:: What is NO and NC?

A2: NO stands for normally open, that is , valve keeps open without power.If connectit with power, the valve
will get closed.NC stands for normally closed,that is valve keeps closed without power.If connectit with
power, the valve will get open.

Q.3: What is the assembly way of solenoid valves?

A.3we suggest to make horizontal installation to enlarge life time,but it can be vertical installation if have
special request.

Q4:Is there cheap shipping cost to import to our country?

A4: For small order,express will be best.And for bulk order,sea ship way is best but take much time. For urgent
orders,we suggest to ship by air.

Q5:Can we make customized product?

A5: Yes, we are good at making customized products.More than 30% of our products are customized products.
We have successfully customized for customer from various fields from USA,Norway.Australia, Germany ect.

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